Hybrid Phone Systems
The Future is Here!
ShoreTel’s Hybrid Phone System
ShoreTel® Connect HYBRID Sites leverages the strength of a single platform to enable businesses the flexibility to mix and match ONSITE and CLOUD sites as business needs change.
ShoreTel recognizes the challenges associated with UCaaS (Unified Communications as a Service) adoption: many customers see the value in UCaaS, but may not be ready to transition from on-premises systems to cloud services because their assets have not fully depreciated, or because this transition requires rip-and-replace approach for the organization to be on a single solution. You now have the flexibility to place communications services where you need them in your technical infrastructure and pay for them as an operating or capital expense. ShoreTel Connect HYBRID Sites offers a unique, powerful method of deploying a business communications solution. It enables companies to deploy ShoreTel Connect CLOUD and ShoreTel Connect ONSITE systems to different locations, and provides automated directory synchronization, extension-to-extension dialing, Caller ID, and 100% feature parity (although not transparency) between the two deployment models. This combined, flexible deployment solution protects a company’s investment in its ONSITE communications investment while enabling the business and financial strategies that take advantage of CLOUD scalability and immediacy. It also provides an excellent migration path to an all-CLOUD service by transitioning sites based on a company’s timetable and business drivers.
The growing popularity of software as a service (SaaS) reflects the convenience, scalability, and security of cloud-based applications like email, business process apps, and storage. Virtual phone systems delivered completely via the cloud, like ShoreTel Connect CLOUD, are growing rapidly year-over-year as businesses recognize the time and money saved when application upgrades, maintenance, and end-user support are handled by the service provider, not by internal IT staff.
Download IDC Analysis of ShoreTel Universal Hybrid Platform
Reduce Capital Expenses While Leveraging Current Investments
As a visionary provider of IP PBX phone systems and unified communications applications, ShoreTel sees the future of communications architecture as combining the best of two delivery methods: a hybrid cloud communications platform that delivers the resiliency, control and availability of an on-site “hardware-based” phone system with the immediacy, ease and flexibility of virtual PBX applications delivered from the cloud.
Hybrid unified communications: add new locations and applications easily
One hybrid deployment model currently available from ShoreTel boosts worker productivity by giving them immediate access to new applications-as-a-service delivered via the cloud. New applications streamline voice messaging by transcribing audio messages into text, and integrate faxing services into the digital communications workflow. By deploying these applications via the cloud, you can leverage your investment in a ShoreTel Connect ONSITE system by adding new phone system functionality with no additional phone system capital expense. There’s no hardware to install, no truck rolls for service implementation, and no upgrades to manage. And Hybrid solutions are available across your entire enterprise, no matter how many locations you serve.
Staying Secure in the cloud
Hybrid communications solutions that serve applications from the cloud are new to many IT managers. ShoreTel understands the concerns many enterprises with in-house solutions may have about opening data up to the cloud. With ShoreTel Connect, potential security and privacy concerns can be addressed through superior system design and network operations. A key example: communications between premises and the ShoreTel cloud occur over an HTTPS connection and email.
The right choice for every business
ShoreTel Connect’s single platform for cloud, onsite and hybrid phone systems extends our reputation for simplifying the way companies deploy, manage and maintain unified communications—no matter how many sites you serve. Now, whether you prefer to subscribe to a managed cloud communications service, invest in an onsite communications system, or deploy a combination of the two, there is a single solution that delivers the same outstanding features and user experience to your entire team—ShoreTel Connect.