When Local Control is Essential!
Brilliantly Simple Business Communications
Keeping you Connected to your Customers
Download the Nemertes Study company comparing the TCO (Total Cost of Ownership) for all major Unified Messaging Systems
Beyond a “phone system” – It’s a communication platform
Today, there are countless ways to communicate—email, text, buddy, share, video chat, conference—and place a call. This brings tremendous advantage by increasing the speed of business. But it also spawns equally tremendous complexity. How can IT departments keep up with administering and securing a multitude of applications?
We build phone systems with unified communications (UC) built in, not bolted on. This means that we integrate all the key components for robust business communications—voice, email, instant messaging, presence (i.e., being able to check the availability of a co-worker), calendaring, video and audio conferencing and desktop sharing—into one seamless package.
Other vendors provide pieces of this puzzle. They may offer a desktop sharing solution. Or they may offer video calling, or messaging. But it’s rare to find a company that offers an entire suite of enterprise-quality quality communications tools designed as integral pieces of the the core IP PBX business phone system.
Collaboration & Unified Communication
Connect Everyone with Integrated Collaboration Tools
Tired of having separate applications for chat, desktop sharing and conference calling? Wish your communications tools were easier to use?
ShoreTel Premises Collaboration unifies todays modes of communication—including video, file sharing, IM, on-the-fly conferencing and more—so that your employees, customers and prospects can communicate spontaneously and fully. Relationships and work quality improve when teams can focus easily, no matter the distance.
Integrate Smartphones, Tablets and Wearable Devices
Make sure your company offers your mobile workers the flexibility they crave while giving your IT staff the control they require.
ShoreTel Mobility enables businesses of all sizes to integrate their employees’ favorite smartphones and tablets with their existing phone system−securely, simply, and cost-effectively. Employees can BYOD (bring your own device) and stay connected from any location around the world on any network— Wi-Fi, 3G/4G, or cellular— while keeping business and personal calls completely separate.
Integrating your core business applications with your organization’s communication system can deliver on the promise of unified communications. Business is fueled by information and integrating your phone system with your core business processes can serve as a force multiplier by weaving call record data, customer account information, and activity trends into reports that release their true productivity and analytic potential.
These innovative solutions help to increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The result is a more efficient and profitable enterprise, increasing the return on investment of both the communications platform and the customer’s existing business applications..